All products (retail and travel CPAP devices) may be returned within 30 days of purchase.

 

2. Conditions for Return:

Unopened Products: Must be in original packaging and unused to qualify for a return.

Opened Products: Returns are not accepted unless the product is defective or covered under warranty.

 

3. Shipping and Fees:

Customers are responsible for return shipping costs.

A restocking fee of 10% applies to all eligible returns.

 

4. Defective Products:

Report Defects: Must be reported within 7 days of delivery.

Replacement/Warranty Claims: Require a Return Merchandise Authorization (RMA).

 

5. Retail CPAP Supplies (e.g., masks, cushions, accessories):

Unopened Supplies: Eligible for return within the 30-day window.

Opened Supplies: Non-returnable unless defective.